Horticultural Uniforms and Workwear Case Study – Uniforms & eStore Solution

The Client

Our client is a fast-growing and successful leader in sports turf, garden and open-space management. The client had been introduced to CostSmart through word of mouth four years ago when they were looking for a new supplier of uniforms. Since then, we have been assisting the client with a range of services including horticultural uniforms and workwear, branded products and specialised sourcing, print management, customised eStore solutions and warehousing and logistics.

The Challenge

The client required their custom-designed horticultural uniforms to be managed effectively to ensure that stocks were always available for the various teams located across the Eastern Seaboard of Australia. They needed a seamless and cost-effective way in which each staff member could receive individually labelled uniforms and also have an avenue to return the uniforms if the employee was to leave the business.

The Solution

Through a strong partnership with our suppliers and collaboration with our in-house graphic design and sales team, CostSmart helped the client organise custom-designed uniforms stocks that meet Australian standards of hi-vis capabilities. We worked alongside the client to create a range of wet weather, cold weather and hot weather apparel that provides maximum comfort while at the same time providing a unique design concept.

Additionally, CostSmart manages the supply, procurement, delivery and laundry of uniform items via a fully customised eStore solution. Each cost centre manager has the ability to login to the customised eStore, select the items to be ordered and in return receive individually packed parcels labelled with the employee’s name for easy and secure distribution. Through the eStore solution, we were able to create approval stages and order limits set by upper management on individual login data.

The eStore also enables cost centre managers to log items to be returned if an employee leaves the business via our laundry service. We arrange the pick up of the article to be cleaned, warehoused and put back onto the eStore for reordering.

The Outcome

We were able to centralise and streamline the clients uniform ordering process hence freeing valuable capital and time for them to continue to grow. The eStore solution is available 24/7 enabling them to view and order their entire catalogue, view live stock levels and provide a full order history, anytime or anywhere. We were able to save the client time and cut costs in procurement and administration and delivered savings exceeding 24% from their previous supply partner.

Value Adding

Alongside horticultural uniforms and workwear, CostSmart manages first aid equipment, personal protective equipment (PPE), business cards and printing, customised diaries and office/vehicle spill kits for the growing team.

CostSmart also provides warehousing and logistics services for the client. The stock is held in a modern secure warehouse, and we assist in precise cost allocation by invoicing and reporting to the client ONLY when cost centres or individuals order the required stock. Please see our case study on “C-Code Products” to find out how we can help your company with your budget restraints.